We're here for you! To get in touch with our team members, find their contact information below.

Kenmore office



Patti enjoys taking walks with her two Shih Tzus and spending time with her family.

Patti DiPalma
Personal Lines CSR

Jo-Ann once danced on TV in the 1980's (AM Buffalo) and still loves dancing as well as attending concerts.

Jo-Ann Mercurio
Personal Lines CSR



Dan is a BJCP nationally ranked beer judge.

Dan Cassetta
Account Executive

Joe enjoys cooking, in particular he enjoys making homemade bread.

Joe Gallivan
Account Executive



Jamie likes to play golf, softball and spend time with his 3 rescue Yorkies. He is also a Buffalo Bills, season ticket holder.

Jamie Sperrazzo

Debbie loves spending time at her cottage at Rushford Lake.

Debbie Flierl
Office Manager & Bookkeeper

Kathy enjoys reading and spending time with her kids and grandkids.

Kathy Cassetta
Owner & Producer

Kelly loves to travel and has been to Europe and Asia.

Kelly Schunk
Customer Service Representative

Rose loves gardening, reading and spending time with her grandkids.

Rose Southerland

Joe is a Buffalo Bills season ticket holder and enjoys golfing, as well as spending time with his grandkids.

Joe Cassetta

Orchard Park office

Darci is on a mission to visit every Caribbean island.

Darci Cobado

Diane enjoys traveling with her family.

Diane Baldauf
Sales Assistant